1. Service Agreement and parties
The service provider and controller of your personal data is Milpes Elektronik. Address: Malıköy Başkent OSB, 7.Cadde no:11, 06909 Sincan/Ankara, Türkiye. Email: info@milpes.com. Telephone: +90 507 930 20 25.
This Service Agreement governs registration, sign-in and use of the MILPES Monitoring System web platform and the Milpes Android app. You must act on your own behalf or have authority to represent your organisation. The service is intended for plant owners and authorised users managing energy facilities.
2. Scope of the service
MILPES displays measurements and status from solar plants, inverters and dataloggers. Depending on your permissions and device support, it provides dashboards, energy flows, curves, reports, fault lists, documents, notifications, plant sharing, plant transfers and remote device settings.
Data freshness depends on devices, communications and network availability. Revenue, coal savings, CO₂ reduction and tree equivalents are estimates based on entered prices and coefficients, not billing measurements, certified environmental credits or production guarantees. The platform does not replace on-site safety systems or emergency response.
3. Account and access security
Keep registration details accurate and up to date. Access may depend on email verification, account approval and authorisation checks. Do not share passwords or verification codes or use another person’s account. Report suspected unauthorised access to info@milpes.com.
Manage profile details, password and email changes and notification preferences in My Account. Failed sign-ins may be limited, additional verification requested and sessions revoked for security reasons.
4. Plant sharing, transfer and device control
Add only plants and devices that you own or are authorised to manage. Check the recipient email and viewing, editing and control permissions before sharing. Transfers may change plant ownership and access. Remove permissions that are no longer needed.
Remote commands and settings may affect device operation, energy flow or connectivity. Use them within your technical competence, manufacturer instructions and site safety requirements. Sending a command does not establish that a device applied it; check its response and status. Accepting this agreement alone does not grant a third party device-control rights.
5. Content and documents
You must have the necessary rights to plant photos, documents and other content you upload. Do not upload unnecessary personal information, passwords or confidential information. You retain your content rights; MILPES processes content to store it, provide the service and display it to authorised recipients.
Documents marked public can be viewed and downloaded without signing in. Private documents require authentication and access checks. Changing a document to private cannot recall copies already downloaded.
6. Acceptable use and availability
Accessing unauthorised data, bypassing permissions, uploading malicious files or disrupting the service is prohibited. Access may be restricted as necessary for security incidents, misuse or legal obligations. Use our contact channels for explanations and objections.
Maintenance, internet connections, devices and third-party service problems may affect availability. Uninterrupted operation and error-free measurements are not guaranteed. This does not exclude MILPES’s statutory duties, consumer rights or liability for intent or gross negligence.
7. Privacy and acceptance
The Privacy Policy and Data Privacy Policy explain personal data processing; the Cookie Policy explains browser storage. Service Agreement acceptance is not marketing permission, blanket consent to all processing or general consent to international data transfers.
The web sign-in and registration acceptance box is not preselected. If you disagree, do not complete registration or sign-in. Acceptance is recorded with the account, date, text version, language and content digest (hash). Opening or closing the dialog does not constitute acceptance.
8. Account closure, changes and contact
You can close your account under My Account > Account and Security. First delete or appropriately transfer plants you own. This technical requirement does not restrict statutory personal data requests. Closing an account does not instantly erase every historical record and backup; see the data policies.
Current texts are published with a version and date. Web sign-in and registration require explicit acceptance of the current agreement version; silence does not count as acceptance. Applicable mandatory law and competent remedies remain available. Contact info@milpes.com with questions.